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Brazil e-visa photo rejected? What to check and how to fix it

As of October 25, 2026, Brazil’s e-visa portal asks for a color photo of 3.5 x 4.5 cm, which its specification equates to 413 x 531 pixels, uploaded as a JPEG or JPG of up to 2 MB, on a white background, looking straight at the lens with the shoulders and ears visible, with no glasses, no head covering and no smile. An upload only goes through when the file type and size fit the limits shown at the upload step. SelfieToPassport turns a phone photo into a 413 x 531 pixel JPEG of 2 MB or less, with a free preview and $6.95 for the file.

Updated Rules checked against the official pages listed belowHow we check

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The short version

  1. SelfieToPassport: a 413 x 531 px Brazil e-visa JPEG from a phone photo, free preview, $6.95.
  2. Size the photo at 3.5 x 4.5 cm, which the portal equates to 413 x 531 pixels.
  3. Save it as a JPEG or JPG of up to 2 MB.
  4. Use a color photo on a white background.
  5. Look straight at the lens, shoulders visible, hair tied back so the ears show.
  6. No glasses, no head covering, no smile.
  7. Leave space above the head and do not cut off the head or the chin.
  8. Do not crop the portrait from your passport bio page.

The file rules for the Brazil e-visa photo

The portal’s photo specification gives both a size and a pixel count: 3.5 x 4.5 cm, or 413 x 531 pixels, an upright rectangle rather than a square. The file is a JPEG or JPG of up to 2 MB.

The upload only succeeds when the extension and the size match what the upload step shows, so a HEIC file, or a phone photo over 2 MB, does not get past the upload step.

The rules

  • Brazil’s e-visa portal asks for a color photo of 3.5 x 4.5 cm, which its photo specification equates to 413 x 531 pixels. brazil.vfsevisa.com
  • The Brazil e-visa portal takes the photo as a JPEG or JPG file of up to 2 MB. brazil.vfsevisa.com
  • An upload to Brazil’s e-visa portal only goes through when the file has an accepted extension and fits the size limit shown at the upload step. brazil.vfsevisa.com
  • Brazil’s e-visa portal asks for a recent photograph of the applicant without setting a number of months. brazil.vfsevisa.com

Framing, background and expression

Keep the face inside the oval of the sample, with space above the head and nothing cut off at the top of the head or the chin. Look straight at the lens with the shoulders visible.

The background is white. Glasses and head coverings come off, hair is tied back so the ears show, and the expression stays neutral, without smiling or showing teeth.

The rules

  • The Brazil e-visa photo specification calls for some space above the head. brazil.vfsevisa.com
  • Neither the head nor the chin may be cut off in a Brazil e-visa photo. brazil.vfsevisa.com
  • Brazil’s e-visa photo sample draws an oval and asks applicants to keep the face inside it. brazil.vfsevisa.com
  • A Brazil e-visa photo must be in color on a white background. brazil.vfsevisa.com
  • For a Brazil e-visa photo, applicants look straight into the lens with the shoulders visible and the ears unobstructed, with no head covering and no glasses. brazil.vfsevisa.com
  • Brazil’s e-visa photo specification says to avoid smiling or showing teeth. brazil.vfsevisa.com
  • Hair should be tied back so the ears show in a Brazil e-visa photo. brazil.vfsevisa.com

The portrait and the passport page are separate uploads

The application also asks for a color copy of the passport bio page. Do not reuse or crop the photo from that page for the portrait.

The rules

  • Besides the portrait, a Brazil e-visa application needs a color copy of the passport bio page. brazil.vfsevisa.com
  • Brazil’s e-visa photo specification says not to use the passport bio page photo or crop the portrait out of it. brazil.vfsevisa.com

2 x 2 inch photos and printed copies

Some Brazilian consulate pages in the U.S., such as San Francisco’s, still describe a 2 x 2 inch passport-style photo. The e-visa portal, where the file is uploaded, is run by VFS Global, the company the Los Angeles consulate says the Brazilian government authorized, and it specifies 3.5 x 4.5 cm.

The application is fully online at most consulates, but the Chicago consulate’s page says a hard copy of the photo is mandatory along with the upload.

The rules

  • The Brazilian consulate in San Francisco lists a 2 x 2 inch passport-style photo with a white background among its e-visa requirements. gov.br
  • The Brazilian consulate in Los Angeles says VFS Global is the company authorized by the Brazilian government to handle e-visa applications. gov.br
  • Brazil e-visa applications are fully online and need no physical documents, according to the Brazilian consulate in Los Angeles. gov.br
  • The Brazilian consulate in Chicago’s e-visa page says both the upload and a hard copy of the photo are mandatory, printed on photo-quality paper. gov.br

If the e-visa is denied

Fees are not refunded after a denial, so check the photo before you pay. You can apply again 24 hours later with the same email address, and consular posts can take up to 10 business days once the application is complete.

The rules

  • Brazil e-visa fees are not refunded, including when the visa is denied. brazil.vfsevisa.com
  • After a Brazil e-visa denial, the applicant can apply again 24 hours later with the same email address. brazil.vfsevisa.com
  • Brazilian consular posts can take up to 10 business days to process an e-visa once the application is complete, checked and submitted to them. brazil.vfsevisa.com

How to fix the photo

SelfieToPassport crops and resizes the photo in your browser, without retouching the face or replacing the background, and shows the result in a free preview before you pay $6.95. The order also includes the 35 x 45 mm photo to print, for a consulate that asks for a hard copy.

  1. Retake the photo if needed: plain white wall, glasses and hat off, hair tied back, a neutral face.
  2. Crop to the 3.5 x 4.5 proportion with space above the head and the shoulders in the frame.
  3. Resize to 413 x 531 pixels and save as a JPEG.
  4. Check that the file is 2 MB or less.
  5. Upload it as the portrait, separate from the passport bio page.

FAQ

What size is the Brazil e-visa photo?

3.5 x 4.5 cm, which the portal’s specification equates to 413 x 531 pixels, uploaded as a JPEG or JPG of up to 2 MB. Source: official page "Brazil eVisa › Photograph specifications (PDF)", checked on Oct 25, 2026.

Can I use a 2 x 2 inch photo for the Brazil e-visa?

The portal specifies 3.5 x 4.5 cm (413 x 531 pixels), a taller shape than a 2 x 2 inch square, even though some consulate pages still mention 2 x 2. Source: official pages "Brazil eVisa › Photograph specifications (PDF)" and "Consulate General of Brazil in San Francisco › Electronic Visitor Visa (e-Visa)", checked on Oct 25, 2026.

Can I wear glasses in a Brazil e-visa photo?

No. The specification rules out spectacles and head coverings. Source: official page "Brazil eVisa › Photograph specifications (PDF)", checked on Oct 25, 2026.

Is the Brazil e-visa fee refunded if the visa is denied?

No. Fees are not refunded, including after a denial. You can reapply 24 hours later with the same email address. Source: official page "Brazil eVisa › FAQs", checked on Oct 25, 2026.

Where this information comes from

Every rule on this page comes from a page published by the U.S. Department of State and the companies named, read on the date shown. We rewrite each rule in plain words and link to the page it came from. Each rule has a review deadline; one that passes it without a new check comes off the page.

Something here out of date? Tell us and we will check it against the official page.